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Services

Never Ride Alone

No matter where you ride, we've got you and your bike covered. With a range of services to support you at every turn, you can keep your bike in tune, protect it against theft, and get help whenever and wherever you need it.

Included with
every bike

A smooth ride comes standard.

Every Cowboy has the essentials built in to give you peace of mind on the road.

  • 2-year warranty
  • In-app customer service
  • Over-the-air updates and diagnostics
  • Find My Bike position tracking
Included with every bike

Cowboy Care Coming soon

We come to you.

Keep your bike in perfect shape with our on-demand maintenance service with Cowboy-trained technicians.
20 € / month.

  • Unlimited on-demand bookings.
  • Servicing at your address of choice.
  • Cost of spare parts included.
  • Free duplicate battery key in case of loss.
  • Travel cost covered for repairs.
Cowboy Care
Cowboy Care

Theft
Insurance Coming soon

Keep your bike secure.

Ride worry-free with Theft Insurance. Our package gives you access to Theft Alerts and a convenient plan to insure your ride.
0 € / month.

  • Theft Alerts enabled
  • No bike value depreciation
  • 24/7 assistance
  • Claim response in 24 hours
Theft Insurance

Services overview We've got you and your bike covered.

Included with
every bike

A smooth ride comes standard.

  • 2-year warranty
  • In-app customer service
  • Over-the-air updates and diagnostics
  • Find My Bike position tracking
Included with every bike

Cowboy
Care Coming soon

We come to you.

  • Unlimited on-demand bookings.
  • Servicing at your address of choice.
  • Cost of spare parts included.
  • Free duplicate battery key in case of loss.
  • Travel cost covered for repairs.

Theft
Insurance Coming soon

Keep your bike secure.

  • Theft Alerts enabled
  • No bike value depreciation
  • 24/7 assistance
  • Claim response in 24 hours

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We'll come to you

Try one of our bikes to discover how it fits your style and the way you like to ride.

A test rider will come to you to show you a new way of exploring your city.

Book a free test ride

Winter Sale  Unlock up to 1.000 € off.

Winter Sale Unlock up to 1.000 € off

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WINTER24

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More information

Our Winter Sale is now on. Buy now and save up to 1.000 € off the world's most connected e-bike

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