I fell immediately in love with the design! It just looks way better than competitors. Riding the bike is great, especially in the off-road mode. The bike is really solid and strong, no clearance between the moving parts.
Also thumbs up for the Customer Service! They really helped me out with some issues, a big plus!! Special thanks to Quentin.
I saw a lot of comments about the tyres, but the current quality is perfect. And hey, you can even get a flat one with a giant mining truck ;-) And the bike is just cool, I receive a lot of compliments. Oh and wait, I'd call the Cowboy a countrurban bike rather than urban, it rides perfectly outside the city too!
There are also some minor things. Such as the battery, which is already under 50% after 25kms. The paint isn't quite strong and I have some problems with the motor, which slightly shocks, but we're working on that, as well as a ticking sound in the bottom bracket.
But...long story short, I'm a big fan of the bike!