- Comprehensive testing and genuine replacement parts
- Two-year warranty and Cowboy quality guarantee
- Free 30-day return
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Refurbished bikes and discontinued model at a lower price.
Cowboy Circular is meant to offer a longer lifespan to our bikes by refurbishing the stock of used Cowboy 2 and Cowboy 3 bikes and selling them at a lower price, next to discontinued Cowboy 1 bikes that have never been used.
The supply of Circular Cowboy 2 and Cowboy 3 bikes is fuelled by customers returning their bikes in the 30-day period or under warranty, test bikes from our Test ride network and Brussels Brand Store. All bikes are conscientiously refurbished by the service center. Circular Cowboy 1's have never been used.
All Circular bikes are sold with a battery and a charger.
When purchasing a Circular Cowboy 2 or Cowboy 3, you will book a pick-up appointment in our Brussels Brand Store after the online payment of your order. We will welcome you to present you the bike, and you will be able to inspect and test it. Our expert will help you in pairing your bike with your app and you will get the battery and the charger.
Yes, there is a 2-years warranty, more information here.
No. Theft Insurance is not available for Circular bikes at the moment.
No, Circular bikes can't be purchased via the referral program, it only applies to new bike purchases. However, Circular bike users will be able to enjoy the rewards by referring friends themselves.
We offer 30-days free return on Circular bikes. Regarding Cowboy 2 and Cowboy 3 models, the return has to be done by the customer at the Brussels Brand Store, no shipping possible.
It depends on the kind of subsidy you want to apply for. You will receive an invoice of your purchase which will state 'Circular Cowboy 1' or 'Circular Cowboy 2' or 'Circular Cowboy 3'.